At Sama Ornaments, we take passion and love in what we do. If for any reason, you are not satisfied with the product,
please contact us directly to discuss further.
We would strongly appreciate if you could contact us immediately should you be not happy with our service, before you write a negative feedback.
We believe there is always a way in discussions and corresponding to solve issues. *All items are eligible for return or exchange except custom orders. Custom/altered orders are a final sale.
Please contact us within 5 days of receiving the ordered item. *All shipping cost are Final, buyer pays for all shipping for returns or exchanges.
*Recommend delivery confirmation on all returns, seller is not responsible for lost packages.
VERY IMPORTANT Please Contact Us before returning your order to give you Return Address otherwise returns may not be received.